Just as it is important to establish appropriate hiring criteria for Group Fitness Instructors (GFIs) at Continuing Care Retirement Communities (CCRCs), its equally important to routinely evaluate the performance of GFIs and the group fitness offerings to residents.
The challenge to this evaluation is to establish the community personnel qualified to complete these evaluations. If your community has a qualified fitness professional, it’s a no-brainer that this individual can ensure that GFIs have the appropriate qualifications and can regularly evaluate their instruction. If your community does not have a qualified fitness professional, it can be a challenge to find the right personnel to fill this role. In either case, steps should be taken to ensure the safety of participating residents.
Evaluating the Senior Fitness Instructor
Evaluating an instructor can be accomplished in a variety of ways. Simply observing the class and taking notes on the questions in the following list can be a decent starting point, although a traditional graded model rating the instructor’s performance is ideal. Rating his or her performance is a real challenge for a layperson who doesn’t know what to look for. Even these questions might be too much of a stretch. This may lend significant weight to a community’s decision to hire a qualified fitness professional to oversee its fitness center and group exercise program. If community personnel can’t observe the following qualities in an existing instructor, how can they feel qualified to hire a new GFI? This may be placing your community personnel in a difficult position and not holding your community’s fitness offerings to a high enough standard.
- Are they providing a proper warm-up and cool-down for participants?
- Are they providing modifications to exercises to better challenge residents who are more advanced or to provide a safe exercise for residents who need an option at a lesser intensity?
- Are residents able to follow the cueing the instructor provides? Is the instructor providing additional cueing for residents to correct their form throughout the class?
- Is the instructor receptive to the needs of the class (for example, when it’s time to take a break, transition to seated exercises, get a drink of water, etc.)?
- Do the participants appear engaged and challenged by what they are doing, or do they need additional stimulation in the class?
Evaluating the Group Fitness Class Offerings
While it’s important to make sure the instructors are meeting resident needs, it’s also important to regularly evaluate the class formats and schedule for your group fitness program. Classes often evolve as participants progress and provide their feedback to instructors on their likes and dislikes. This gradual evolution may result in a completely different type of class from what it was at its inception. Review your current schedule at least once a year and consider the following:
- Are there class options for residents of all ability levels spanning from the lower-functioning participants to residents who may need a challenge from a higher-intensity class? (As existing classes evolve and residents progress, make sure that a moderate-level class that welcomes beginners actually hasn’t become too advanced.)
- Is there structure provided to the way classes are scheduled? For example, strength and conditioning classes should not be held on back-to-back days, and folding all of the group fitness offerings into a Tuesday-Thursday or Monday-Wednesday-Friday schedule will not promote maximum resident engagement.
- Do you have cardio, strength training, balance training, flexibility training, and spiritual elements within your class schedule?
Using these questions as a starting point will help you evaluate your group fitness instructors and programs to ensure that they are offering the best experience to your residents.