Corporate Fitness and Active Aging

How Staffing Can Be a Solution to Your Fitness Center Design Questions

ED_BUILD ConferenceI had an opportunity to speak as a panelist at the Senior Housing News BUILD conference in Orlando, Florida. The panel was hosted by our good friends at NuStep who have similarly been supporting fitness in the senior living space for decades with some of our favorite equipment. Those in attendance were architects, developers, and designers looking to the future with both renovations and new construction. The panel was on one of my favorite topics – the business case for quality fitness programs in senior living communities. The audience very well could have been marketing and operations executives as the discussion equally applied to all visionaries in the senior living landscape who recognize the demands of their consumers…finding a community that can help them live well.

The design of your fitness amenities 100% matters. Choosing the right equipment is crucial for the safety and success of your residents and there were great insights shared.

These are just a few of the questions posed by the audience and moderator:

  • How do you get started in a fitness center design project?
  • How do you choose equipment that meets the needs of current residents while appealing to future consumers?
  • How can you enhance your fitness center when financing is a challenge for renovations or new construction?
  • How are you seeing lifeplan communities support resident wellness through the continuums of care?

Time and time again, our expert moderator Tim Mullaney would ask a question of myself, and co-panelist Annie Shaffer from Sunnyside Retirement Community and we found ourselves speaking to quality staffing being a significant part of the solution to these questions. Do you want to check the box that you have a fitness center or do you want your residents and prospects to feel the energy in a fitness program that is a hub of activity and heartbeat of your community?

When we spoke to getting started with a design project, we began with defining your vision. You wouldn’t open a new dining venue without a vision for the resident experience in that space. What food would be on the menu? What level of hospitality and service would residents experience in that space to keep them highly satisfied? The same is true for the fitness center and a calendar of group fitness classes is not enough. Defining your vision and designing a space around the desired resident experience is a significant piece of the solution to these questions noted above and you need quality fitness staff to evolve your program with resident input and preferences.

What is your community’s vision and how are your showcasing it to create distinction in your marketplace? Don’t go at it alone. Make sure you find a partner who is experienced in developing quality fitness programs and not just selling you equipment. You need that operator perspective to design not only the space, but a program that truly serves your residents.

Learn how NIFS expertise generates a 63% increase in resident engagement in our client fitness centers. 

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Topics: senior living fitness center fitness center design Wellness consulting Active Aging senior wellness consulting

One resident’s reason to keep pushing forward

timThe individualized exercise prescription continues to be a strong driver of resident engagement in fitness programming in the senior living communities we serve. The approach is highly personalized and we have helped residents prepare for vacations with the grandkids, train for an upcoming golf season, focus on balance training, and condition for mountain hiking trips. The unique motivations for residents to begin or adapt their exercise routine are always inspiring. I have been working in fitness in the senior living industry for almost 20 years and the resident success stories we hear never get old and always bring a smile to my face. Hearing about individuals reclaiming their independence, achieving new goals, and gaining confidence is powerful and we are fortunate to work in a field that allows us to play a role in these accomplishments.

I had the pleasure of receiving the following feedback from Ashlie Burnett, our client contact at the Heritage at Brentwood in Brentwood, Tennessee this fall regarding our fitness manager, Tim Parrott and his work with a resident.

“Earlier today I walked past the Group Exercise Studio and noticed a resident was dancing with Tim. (Not actively, but Tim was present and nearby.) In conversation, I asked Tim and he said this resident has started and stopped a fitness routine every few months. He finally asked her specific goals and she said to dance. He decided to turn her exercise prescription into dance! Tim said after dancing for a couple of minutes she loosens up and her balance improves slightly. This is such a great example of functional fitness! Tim is a great addition to The Heritage and resource for residents.”     – Ashlie

According to resident Mrs. Nona Jane Kroha on her exercise prescription, “It has given me an impetus to move forward!”

Topics: resident wellness programs resident wellbeing Wellness consulting Active Aging

Active Aging: Practicing Gratitude to Support Well-Being

MMFC gratitude treeNIFS active aging staff across the country provided a focus on self-care programming for the senior living residents we serve with an emphasis on a variety of avenues to practice gratitude. While 2020 may have left us feeling restricted with so many variables outside of our control, practicing gratitude as a component of a well-rounded self-care routine empowered residents to reflect on the positive aspects in their life and enhance their well-being. After all, research has proven that people who practice gratitude show more positive emotions, demonstrate more kindness, and even have stronger immune systems.

Here’s a little bit what our staff are reporting from those offerings:

NIFS Wellness Director, Candace - Newport News, Virginia

“We provided an Emotional Wellness Presentation focusing on education and self-care practices to enhance emotional well-being. Residents were very thankful for this presentation as most have felt their mental health has suffered during COVID-19. We also hosted a Gratitude Workshop where residents created Gratitude Pumpkins. They wrote all of the things they are thankful for on the pumpkin. They were also given “gratitude exercises” and thank you cards to write to those they are most thankful for!”

NIFS Wellness Coordinator, Meredith - Raleigh, North Carolina

“We hosted a speaker here that is a psychiatrist and he spoke on aging with grace (specifically during COVID-19) and so much of what he reflected on was taking time to express gratitude especially in the times when we feel we have the least to be grateful for.”

NIFS Fitness Specialist, Jennifer - Lakewood, New Jersey

“For our Health Center, family members recorded a short video wishing their loved ones a Happy Thanksgiving with well wishes. This was displayed on Touch Town on Thanksgiving Day. The excitement and wishes that the family members expressed were breathe taking. I have to say, that the programs and exercises that we provide, the residents are extremely thankful and appreciative.”

NIFS Fitness Manager, Miles - Bridgewater, New Jersey

“To deal with the toll the year has taken on resident’s mental and physical health, I ran a two-part presentation discussing the importance of stress management and mental health as we approached the COVID affected holiday season. The residents attended enjoyed the material and we were able to have great discussions after both presentations. In fact, hearing their concerns inspired me to begin a meditation class in December.”

NIFS Wellness Coordinator, Becca - Indianapolis, Indiana

“We ran a Tree of Gratitude program where we watched a tree grow full of gratitude leaves filled out be residents. The tree grew and filled in with more and more leaves as the month went on as a strong visual representation of what individuals and our community as a whole has to be thankful for.”

NIFS Wellness Director, Miles – Richmond, Virginia

“Residents were thankful for the self-care material as it was really needed here during this time period. The chaplain gave us recognition for the program, promoting each self-care week offering during her weekly bible study that is streamed.”

 

Self-care continues to be more important than ever as we not only ride out the challenges of the pandemic but also through the seasonal changes ahead where many have difficulty being as physically active and struggle with seasonal mood disorder. Additional offerings NIFS team members provided residents over the holiday season included deep breathing exercises, laughter yoga, Chi Tea and Tai Chi events, mindful meal planning, mindfulness practices and healthy sleep tips. Adopt a daily practice of identifying three things you are grateful for and consider these additional self-care tips from NIFS to show yourself and others a little love.

Evaluate your wellness program using our Quick Read: How to evaluate your Wellness Program, click below to download!

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Topics: senior wellness programs resident wellness programs Wellness consulting Active Aging

5 Ways Wellness Consulting helps the Mission of your Senior Living Community

There are a lot of commonalities among senior living community mission statements including high quality of care, exceptional service, and peace of mind.  Also making the list are pledges to promote enhanced quality of life, independence, wellbeing, and dignity.  These are lofty aims and organizational mission statements are not to be taken lightly.  But as resident wellness comes under an increasingly brighter spotlight, I wonder how many communities are examining their wellness-related services under a mission-focused microscope. 

I do a lot of consulting for communities across the country and what I see time and time again is that wellness is still sitting in a second place seat under an Activities banner that represents an old way of doing business.  Wellness is not an activity; it is a way of life. 

And while executive directors often recognize that more should be done for their residents to help them live well and to truly engage with life, they don’t know how to progress to a true community wellness strategy. Add to that confusion an organizational ambivalence about “consultants” and in the blink of an eye, the inertia of status quo starts to look very, very appealing. 

But doing what you’ve always done because it’s too hard to make a change may not truly be aligning your wellness strategy with your mission. 

This is where a consultant can help.  Before you recoil at the word “consultant”, consider these five very-real benefits you can gain from opening up your senior living community to wellness consulting.

#5:  The Fresh Perspectivehappy senior

You know it’s true.  Sometimes activity directors are so buried with the task of filling a calendar each month that it’s difficult for them to see the forest for the trees.  And when you have director-level staff who have been with your organization for several years, “what we’ve always” done is a tough cycle to break, even with the best of intentions. 

When we come in to consult, we bring the benefit of unbiased observation.  We don’t know you and we’re starting with a clean slate to figure out what you’re doing really well, and where the opportunities for improvement might be.  We think there is profound value in not knowing your organization because we can use that position of ignorance to build a non-threatening relationship with your staff.  We can ask the hard “why” questions, because we simply don’t know the answers.  We can see areas of opportunity that wouldn’t be readily visible to you because you’re in the environment every day.

#4:  The Change Agent

Let’s go back to the idea that you recognize there should be more substance and strategy to how your community is facilitating a healthy resident lifestyle.  It’s tough to get there, or to even start the conversation as an insider.  Staff can get suspicious, they may feel threatened by potential change (“Is what I’m doing not good enough?”), and before you know it, your efforts to live into the community’s mission are thwarted. 

Bringing in a consultant, as an outside observer, allows you to position the consultant as the change agent.  Then, you can effectively leverage the consultant’s experience in wellness strategy design to start initiating change in your lifestyle offerings. 

#3:  The Resources

If you work with NIFS for wellness consulting, you get the benefit of our years in the field and all of the work we’ve done with other communities.  We don’t just consult; we put our staff on ground in communities across the US.  So we’ve tested our own recommendations and we’re continually innovating with real-world programs for actual residents. 

In short, we walk the talk.

The same should be true for any other consulting organization you choose.  If they bring a cookie cutter approach to evaluating your situation, be suspicious.  You’re unique, and the consultant’s approach should be also.

#2:  The Report

When we consult, we provide a report that covers areas of need/attention specific to the client.  It’s common for our recommendations to cover everything from branding your wellness strategy for effective marketing, to updates on physical spaces in the community.  We don’t shy away from tough topics like assessing staff credentials and effectiveness, evaluating liability and making risk reducing recommendations, or establishing better structure to your initiatives so that you can evaluate effectiveness

We’re not just pointing out areas for improvement.  Our report offers practical and tested solutions that you can put into action. 

#1:  The Value

Consulting isn’t free; you will get billed for time and travel.  But you can get a project estimate up front that should outline both anticipated costs as well as expected outcomes from the consulting work.  Before you engage in a consulting relationship, get all of your questions answered. 

  • Find out how the agency works with your staff.
  • Determine if they will be willing to talk to your residents.
  • Learn about their specific areas of expertise in wellness strategy.
  • Ask what the final report will look like.
  • Find out whether there is opportunity for ongoing support if needed.
  • Ask if they can provide you with references from previous work.
  • Determine if their recommendations will narrowly connect you with their product/service or if they will connect you with resources where you can decide which are best for your organization?

It’s time to look at aligning your wellness programming with your mission.  And the great news is, you don’t have to tackle this alone.  Consulting doesn’t have to be daunting, unfulfilling, and lacking in value.  If you’re ready to cultivate a wellness focus for your community that works with your current strengths and that compliments your existing brand, then contact me to get answers to those value questions I outlined above.

Are you ready to do wellness better? Learn more about wellness consulting.
Topics: active aging nifs fitness management senior center solutions Wellness consulting Active Aging senior wellness consulting